Use Cases

Use cases we have solved

Each case is a concrete operational problem and the system that solved it. We publish the vertical and the case; the client's name only when they authorise it.

Own product

6

community formats, from a group of friends to a club running leagues

A player's history stops disappearing when they change club

WePadel is Dopply's own product: a digital ecosystem for padel communities. A profile and ranking that belong to the player, and the full operation — activity, competitions, bookings, and revenue — for whoever organises.

Own productIntelligent OperationsCustomer Experience
View case→

Telecommunications

2×

the conversation volume, without doubling the team

Scaling WhatsApp sales without scaling the team

We moved an operation running around 6,000 conversations a month onto a conversational architecture with AI, opportunity recovery, and an internal team that runs it themselves.

Conversational OperationsIntelligent OperationsRevenue
View case→

Sports clubs

3-4

weeks from discovery to production

One inbox for WhatsApp, Instagram, and Facebook

We centralised service for an eleven-court club, combining decision trees, AI, and team routing. Live in three to four weeks.

Conversational OperationsCustomer ExperienceOmnichannel
View case→

Hospitality

24/7

answers to frequent queries, without occupying the front desk

Automated guest service over WhatsApp

We built a WhatsApp FAQ bot that resolves guest queries without occupying the front desk, escalating to a person when it needs to.

Conversational OperationsCustomer Experience
View case→

Software development

10+

years of technical reputation turned into a commercial proposition

From growing by referral to owning a commercial system

We built the positioning, service architecture, and growth engine of a technical firm with more than ten years behind it, under a fractional leadership model.

Transformation & AdvisoryFractional LeadershipAI Visibility
View case→

Sports tourism

3

business lines, each with a message of its own

A brand that can sell experiences, not lessons

We built the identity, narrative, and digital ecosystem of an experience operator with three business lines, on a technical base built for search and AI engines.

Transformation & AdvisoryAI Visibility
View case→

Use cases we have solved

Each case is a concrete operational problem and the system that solved it. We publish the vertical and the case; the client's name only when they authorise it.

Let's discuss your project