Partners

Trusted Technology Ecosystem

We select partners that support real operations at enterprise scale. No decorative logos — operational infrastructure.

Infobip

What it is

Global cloud communications platform (CPaaS) enabling enterprises to connect with customers via WhatsApp, SMS, email, voice, and other digital channels at enterprise scale.

How Dopply uses it

We use Infobip as messaging infrastructure for enterprise conversational architectures. We manage connectivity, deliverability, and scalability layers for channels like WhatsApp Business API in high-volume operations.

Use cases

  • WhatsApp Business API for service and sales operations
  • Transactional notifications and operational alerts
  • Multichannel activation campaigns integrated with CRM
  • CPaaS architecture for complex conversational ecosystems

respond.io

What it is

Conversational management platform that unifies WhatsApp, Instagram, Facebook Messenger, and other channels in an operational inbox with automation, routing, and integrated CRM.

How Dopply uses it

We implement respond.io as the operational layer for conversational operations. We design automation flows, team routing, internal system integrations, and intelligent handoff between bots and human agents.

Use cases

  • Unified inbox for service and sales teams
  • Conversational automation with human escalation
  • CRM and ticketing system integration
  • Governed WhatsApp operations at scale

HubSpot

What it is

CRM, marketing, sales, and customer service platform that centralizes revenue cycle management and customer relationships in an integrated ecosystem.

How Dopply uses it

We design and implement Revenue Systems architectures on HubSpot. We configure pipeline, commercial automations, revenue reporting, and integrations with conversational operations and data.

Use cases

  • RevOps architecture and commercial pipeline
  • Activation and nurturing automation
  • Revenue reporting and operational forecasting
  • CRM integration with conversational channels

Knowmax

What it is

Knowledge management and compliance platform that centralizes policies, procedures, scripts, and operational documentation with governance and traceability.

How Dopply uses it

We integrate Knowmax into RegTech Operations architectures to manage operational knowledge, document compliance, and service scripts. We connect the knowledge base with conversational flows and operations.

Use cases

  • Operational policy and procedure management
  • Service scripts integrated into conversational ops
  • Document compliance with traceability and versioning
  • Knowledge base for teams and automation

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